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If your position in the dealership requires you to make a lot of phone calls during the day, you probably have noticed that by the fifth or 6th call, things start to feel draining. That ultimately can have an impact on how effective you can convey the right message to customers over the phone.

If you've experienced this, don't forget to stand up and correct your posture. Doing so will help rebuild your confidence, fill you with more energy so that you can project yourself properly on the phone or when leaving that voicemail.